Bomgar Remote Support

If you have received support from SWK in the last few months you have probaly seen the the Bomgar logo.

We adopted this technology to provide you with a better support experience.

Apparently the rest of the world is adopting Bomgar as well.

RIDEGELAND, Miss., Jan 31, 2008 /PRNewswire via COMTEX/ -- Bomgar Corporation, the only provider of appliance-based remote support, today announced revenue growth of 142% over 2006. The company also introduced a new product, upgraded its software to support multi-language environments and mobile devices, while also receiving recognition and praise for company growth and product excellence.

IDC forecasts that the number of mobile workers in the U.S. will reach 113.5 million by 2008, up from 98.5 million only three years ago. Worldwide, there are expected to be 878 million mobile and remote workers by the end of the decade, according to IDC. These numbers show that the problem has now evolved into a growing complexity of devices and connections that must be supported by IT -- making it more of a priority to businesses in order to keep productivity high.

As a result, the ability to provide remote IT support for these workers has become more complex. A report on "The Remote Revolution: Mobile Workforce Support" by the Business Process Management Forum, a technology consortium, emphasizes that 86 percent of more than 400 business executives and managers interviewed reported increasing support demands on IT. This is a direct result of how increased complexity is leading to heightened IT demand as more people are working on different connections forcing hindered productivity.

"In the last year, our customers have helped propel remote support beyond just 'help desk' software. Remote support has become a way for large enterprises to optimize their incident resolution issues at every level," said Joel Bomgar, founder and CEO of Bomgar Corp. "Looking ahead into 2008, we plan to continue this momentum with key product releases that provide more flexible support options, as well as grow our footprint through partnerships with leading enterprise vendors such as BMC."

Since adding sales offices in Atlanta early in 2007 and opening another later, in Dallas, Bomgar has generated steady growth since its inception in 2003. At the end of 2007, Deloitte & Touche named Bomgar No. 12 of 20 Rising Stars on its list of 500 fast-growing technology companies. From 2004 to 2006, Bomgar revenues grew 505 percent.